Difficulty: Moderate
Instructions
1. Step 1
Select a product or service and pick three or more companies that produce the material or provide the service.
2. Step 2
Take a piece of paper and draw one vertical line that splits the paper vertically and another line drawn horizontally which also splits the paper so that they visually look like a 'plus sign'.
3. Step 3
Create two questions about the product or service to ask consumers. The question should directly ask questions about how company a's product compares to company b's to company c's. A minimum of six people should be asked the questions. The vertical axis of the paper drawn on in step two will represent one of the two questions and the horizontal axis the other question. This represents the perceptual map.
4. Step 4
Plot the answers to the two questions on the perceptual map labelling the company's name where the consumer's answer to the question best fits the perceptual map questions. For example, a question might be, do you find Ford or Chevrolet vehicles sportier? The top of the vertical axis would be labelled sporty and the bottom labelled less sporty. You would label the top of the axis Ford with the number of answers that were that manufacturer and put the number of Chevrolet answers in the applicable spot on the perceptual map.
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